We want you to be completely satisfied with your purchase. If for any reason you are not happy, please review our returns policy below to understand how returns, refunds, and exchanges are handled.

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Eligibility for Returns

Items may be returned within 30 days of delivery, provided they are unused, in original condition, and in their original packaging. Items showing signs of use, damage, or alteration may not be eligible for return.

Non-Returnable Items

Certain items are non-returnable due to hygiene or safety reasons. These include clearance items, gift cards, and any product marked as final sale.

How to Start a Return

To initiate a return, please contact our support team with your order number and reason for return. Once approved, you will receive instructions on how to send the item back.

• Email: /returns-policy
• Website: www.pro420.com

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed back to your original payment method within 5–10 business days.

Shipping Costs

Return shipping costs are the responsibility of the customer unless the return is due to a defective or incorrect item. Original shipping charges are non-refundable.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange for the same item, please contact us and we’ll be happy to assist.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the issue so we can resolve it quickly.

Late or Missing Refunds

If you haven’t received a refund yet, please check with your bank or payment provider first. If the issue persists, contact us and we’ll investigate.

Policy Updates

We reserve the right to update this returns policy at any time. Changes will be posted on this page.

Last Updated: 2026-01-27